Trust and security
When the light is on, Fieldy is listening.
Fieldy shows a white light while it records. Then it deletes the audio and keeps only your notes.
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Solid white: Fieldy is recording.
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Blinking white: muted, or storage is full.
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No light: not recording, or the light is off.
The light can be switched off
The wearer can turn it off in the app. Light on or off, the wearer must tell people they are recording.
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Compliant -
Compliant -
In progress -
In progress
The short answers.
Does Fieldy keep my audio?
No. Audio is deleted once it is no longer needed for your transcript. Only text stays. One exception: if your employer gave you Fieldy, your organization may receive audio.
Is my data sold or used to train AI?
No. It is never sold, and it never trains general AI models, ours or our providers'. Your assistant's memory is built only for you and deleted with your account.
Where is my data stored?
In the United States. Encrypted on the way there and while it is stored. Audio that has not synced yet waits on the device.
Who can see my conversations?
You. At Fieldy, access is limited to the systems and people needed to run the service. If your employer set up Fieldy, your organization can receive your transcripts.
Can I delete everything?
Yes. Delete one conversation or your whole account in the app, under Settings, then Delete Account. Deleting your account removes transcripts, summaries, assistant memory, speaker profiles and connected data.
Is Fieldy HIPAA compliant?
Yes. Healthcare teams can sign a Business Associate Agreement with us.
View the trust reportWho processes your data.
- Hosting
- Cloud providers in the United States
- Speech to text
- Transcription providers and Fieldy's own models
- Summaries and search
- AI model providers
The full list is in our privacy policy.
More questions
Can people around me tell when Fieldy is recording?
Yes, by default. A solid white light means Fieldy is recording. The wearer can switch it off, so the wearer must always tell people.
Do I need permission to record people?
Often, yes. Recording laws differ by country and state, and some require everyone's consent. Tell people Fieldy is on.
What happens if I lose my Fieldy?
Your notes are safe. They live in your account, not on the device. The device holds only audio that has not synced yet.
Does Fieldy store my voiceprint?
Only if you turn on speaker recognition. It labels speakers in your own transcripts and is deleted when you withdraw consent or delete your account.
Is it safe to connect Gmail or my calendar?
Each connection is your choice and you can remove it any time. Fieldy reads only what the feature needs and never uses it for advertising.
Does Fieldy have SOC 2 or ISO 27001?
Both are in progress. Our hosting providers are already SOC 2 audited.
Does Fieldy work under GDPR?
Yes. You can ask for access, correction, deletion and a portable copy of your data. Businesses can request a Data Processing Agreement at hey@fieldy.ai.
Does Fieldy see my card details?
No. Payments are handled by our payment providers. Fieldy does not store your card number.
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