FIELDY 2 DEVICE GUIDE

1. What’s in the Box

  • Fieldy wearable device
  • Stainless steel carabiner clip / necklace attachment
  • USB-C charging cable
  • Quick start guide (QR code card)

2. Device Overview

2.1 Charging Your Device

  1. Connect the USB-C cable to the port on the bottom of the device.
  2. Plug into any USB power source (computer, wall brick, or power bank).
  3. LED Status: 🟢 Green = Full/Good, 🟡 Yellow = 6-10 hours left, 🔴 Red = Charge immediately. Note: Device can be used while charging.

2.2 Powering On/Off

  • Power On: Press and hold the button for 2 seconds. The LED will pulsate Blue (pairing mode).
  • Power Off: Press and hold the button for 2 seconds while the device is on.

2.3 Connection Check

Single click the device button:

  • 1 White Blink: Connected to your phone.
  • 3 White Blinks: Disconnected (Open the app to reconnect).

3. LED Indicators

Standard LED Colors (Firmware 2.3.0+)

LED ColorMeaning
Pulsating BluePairing mode / Searching for phone (Default after Factory Reset)
Steady WhiteConnected and Operational
Blinking WhiteDevice Muted OR Offline Storage Full
Steady RedBattery Critical (<5%)

Battery LED Status (While Charging)

LED ColorBattery Level
GreenFull / Good (80%+)
Yellow6-10 hours left
RedCharge immediately

4. Wearing Your Fieldy

Best Practices for Audio Quality:

  • Placement: Wear the device with the LED facing outward (where the antenna is located).
  • Clothing: Avoid wearing under heavy jackets or thick scarves which may muffle the microphone.
  • Environment: Fieldy works best in quiet to moderate noise environments.

How to wear Fieldy

5. Offline Storage

If you leave your phone behind, Fieldy stores up to 3 hours of audio locally on the device.

  • Recordings sync automatically when you return to Bluetooth range
  • Keep within 30 feet of your phone for best connectivity
  • The app must be open with an internet connection to sync

6. Specifications

FeatureSpecification
Dimensions37 x 25 x 11 mm
Weight25 grams
Battery Life~3 days typical use
ChargingUSB-C (Full charge in ~90 mins)
Offline StorageUp to 3 hours of audio
SecurityHIPAA-compliant, E2E Encryption

7. Troubleshooting

Device Won’t Turn On

  1. Charge the device fully using a different cable/outlet to rule out power issues.
  2. Press and hold the button for 2 seconds.
  3. If unresponsive, perform a Power Reset: Hold the button for 10 seconds.

Factory Reset (Pairing Clear)

Use this to wipe Bluetooth information and return to pairing mode:

  • A single click followed by an immediate 10 second long press will factory reset. Note: If the LED returns to White instead of Blue, repeat the sequence.

Warning: This should be used as a last resort. Fieldy will wipe Bluetooth pairing information with your phone. You will need to forget Fieldy from your phone’s Bluetooth settings before re-pairing.

Frequent Disconnections

  1. Ensure the LED is facing outward (where the antenna is located).
  2. Keep the phone within 30 feet.
  3. Check for physical obstructions between device and phone.

8. Support

When to Contact Support:

  • LED shows colors not listed here (e.g., Purple error light).

  • Device remains unresponsive after a 10-second power reset.

  • Physical damage or hardware malfunction.

  • Help Center: intercom.help/fieldy

  • Email: hey@fieldy.ai

  • In-App: Settings > Contact Support

Guide Version: 1.2
Updated: Jan 2026
Firmware: 2.4.0+
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